TERMS OF SERVICE
OVERVIEW
This website is operated by Elizabeth Priller Consulting / Elizabeth Priller Studio (“Company,” “we,” “us,” or “our”), owned and operated by Elizabeth Priller.
Throughout the site, the terms “we,” “us,” and “our” refer to Elizabeth Priller Consulting / Elizabeth Priller Studio. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.
Any new features or tools added to the website shall also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting changes to our website. Your continued use of the site constitutes acceptance of those changes.
Our website is hosted on Squarespace, Inc., which provides the online platform that allows us to present and sell our products and services. Certain products are produced and fulfilled by Gelato, a third-party print-on-demand manufacturing and fulfillment provider.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws.
You must not transmit viruses, malware, or any destructive code. A violation of these Terms may result in immediate termination of services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or Products without express written permission.
Headings are for convenience only and do not affect interpretation.
Intellectual Property and Copyright
All artwork, images, designs, concepts, and creative content produced by Elizabeth Priller remain the sole and exclusive intellectual property of Elizabeth Priller Consulting / Elizabeth Priller Studio, both before and after purchase.
This includes, but is not limited to:
Original artworks
Commissions
Prints and print-on-demand products
Digital works
Current and future reproductions of any kind
The purchase of any artwork—whether original, commissioned, printed, or otherwise—does not transfer copyright or intellectual property rights to the purchaser.
Collectors may not:
Reproduce the artwork in any form
Create copies or derivatives
Mint the artwork as an NFT
Print, distribute, license, or sell reproductions
Use the artwork for commercial or profit-based purposes
without express written permission from the artist.
Personal, non-commercial display of purchased artwork is permitted.
Sharing photographs or images of purchased artwork on social media for personal, non-commercial purposes is always welcome and does not violate this clause, provided the artwork is not altered or misrepresented.
Any unauthorized reproduction, distribution, or commercial use of the artwork constitutes a violation of copyright law and these Terms of Service.
Communications & Conduct
All communication must remain respectful, professional, and relevant to the artwork or services being provided.
I do not engage in:
Personal or invasive questions
Improper, offensive, or sexually explicit conversation
Requests for artwork depicting inappropriate or unlawful subject matter
Bullying, harassment, or abusive behavior of any kind
If, at any time, these communication boundaries are crossed, I reserve the right to cancel the commission immediately, with no obligation to continue services. Any applicable refund will be handled in accordance with the Terms of Service.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify site content at any time without obligation to update prior information.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICING
Prices are subject to change without notice.
We may modify or discontinue any part of the Service at any time without notice and shall not be liable for such changes.
SECTION 5 – PRODUCTS, CUSTOM WORK & PRINT-ON-DEMAND
Made-to-Order & Custom Products
Many products sold through this website are custom-made, made-to-order, or print-on-demand, and are produced specifically for you upon purchase.
All custom artwork, made-to-order items, and print-on-demand products are final sale.
We do not accept returns, exchanges, or refunds based on:
Personal preference
Satisfaction
Change of mind
Color variation between screens and printed artwork
Color variation, paper texture differences, and minor trimming variances are normal characteristics of fine art printing and are not considered defects.
We do not guarantee that printed artwork will exactly match digital previews due to monitor calibration differences.
Custom Art
After the grand unveiling, you are welcome to one complimentary revision. This may include a subtle adjustment such as an additional glaze to enhance depth, a gentle shift in hue, or refined detailing.
Any additional revisions beyond the complimentary revision will incur an additional fee, determined on a case-by-case basis based on the scope and complexity of the requested changes.
Shipping
If you need a change of address, we must be alerted within 24 hours of purchase in order to guarantee a redirect. We are unable to change the address once it has dispatched from our studio. Please contact us through the contact page as soon as possible.
Elizabeth Priller Consulting / Elizabeth Priller Studio is not responsible for undelivered packages based on incorrect shipping addresses given by the customer. Please ensure that you provide the complete and correct mailing addresses at the checkout. If you desire a refund in this scenario, a restocking fee of 20% will be applied and the cost of shipping will be recovered by the studio.
SECTION 6 – DAMAGE & DEFECTS POLICY (10-DAY WINDOW)
We take great care in the production and shipment of artwork. If your order arrives damaged or defective, the following policy applies:
Inspection Requirement
You are required to inspect your artwork immediately upon delivery.
Reporting Damage
To be eligible for a replacement or refund due to damage:
You must contact us within 10 days of delivery
You must provide clear photographic documentation of:
The damaged artwork
The interior and exterior packaging
Any visible shipping damage
Claims submitted after 10 days from delivery will not be eligible for replacement or refund.
Resolution
If damage or defect is confirmed:
We will, at our discretion, replace the item or issue a refund
Replacement is the preferred resolution whenever possible
We are not responsible for damage claims where required documentation is not provided.
SECTION 7 – NON-RETURNABLE ITEMS
The following items are non-returnable and non-refundable:
Custom artwork
Made-to-order or print-on-demand items
Sale or discounted items
Gift cards
SECTION 8 – OPTIONAL TOOLS & THIRD-PARTY SERVICES
We may provide access to third-party tools and services “as is” without warranties.
Certain products are fulfilled and shipped by third-party partners, such as Gelato. By purchasing, you acknowledge that:
Fulfillment and shipping timelines are managed by third parties
Shipping carriers are outside our control
We are not responsible for delays caused by carriers or fulfillment partners
This does not limit rights required by applicable consumer protection laws.
SECTION 9 – THIRD-PARTY LINKS
Third-party links may direct you to external websites. We are not responsible for third-party content, products, or services.
SECTION 10 – USER COMMENTS & SUBMISSIONS
By submitting comments, feedback, or creative materials, you grant us the right to use them without restriction or compensation.
You agree that your submissions will not violate any third-party rights or contain unlawful or harmful material.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 12 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time without notice, including after an order has been submitted.
SECTION 13 – PROHIBITED USES
You may not use the site or content for unlawful, abusive, discriminatory, infringing, malicious, or obscene purposes. Violations may result in termination of service.
SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All services and products are provided “as is” and “as available.”
In no event shall Elizabeth Priller Consulting / Elizabeth Priller Studio, its owner, contractors, affiliates, or service providers be liable for any indirect, incidental, punitive, or consequential damages to the maximum extent permitted by law.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Elizabeth Priller Consulting / Elizabeth Priller Studio from any claim arising from your breach of these Terms or violation of any law.
SECTION 16 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 17 – TERMINATION
These Terms remain effective unless terminated by you or us. Obligations incurred prior to termination survive.
SECTION 18 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede any prior agreements.
SECTION 19 – GOVERNING LAW
These Terms are governed by the laws of the United States.
SECTION 20 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of changes.
SECTION 21 – CONTACT INFORMATION
Questions regarding these Terms should be sent via our contact form.